Does my data leave my computer?
Reports, crawl results, fix packs and your keys stay on your computer. Some things must go out to work: Reach requests your site's pages (and checks outbound links), PageSpeed data comes from Google if you add a key, and the AI check sends its questions (which include your brand, site and topics) to OpenAI or Anthropic under your own account. We never receive your reports or keys. When you buy, Square handles the payment and we receive your email and order details.
Do I need an API key?
Not for the audit. The crawl, score, fix pack and export work with no key. A free Google PageSpeed key adds performance data. The AI check needs an OpenAI key, an Anthropic key, or both, with billing set up at that provider. If you would rather not pay for keys, the free "check it yourself" mode gives you the questions to paste into your own ChatGPT, Claude, Gemini or Google AI Mode sessions and paste the answers back; plan on about 15 minutes per assistant for 10 questions.
What does the AI check cost?
You pay OpenAI and Anthropic directly; we add nothing. Before it runs, Reach shows an estimate and you set a hard spending limit for the run. For the default check (25 questions, 3 times each, both providers) the current estimate is about $1.59 to $6.35, most likely around $3.17. That estimate uses provider prices checked on 2026-10-08 and assumptions about searches and answer length that we have not yet measured on real runs, so treat it as a guide and set the limit you are comfortable with.
Is this what ChatGPT or Claude really says?
It is a close proxy, not the same thing. Reach uses the OpenAI and Anthropic APIs with web search on. The ChatGPT and Claude apps use different models, settings, memory and personalization, so a given person may see different answers. We ask each question several times and show results as "cited in 6 of 75 answers" with a range because answers change from run to run.
Which AI assistants does it check?
OpenAI and Anthropic, through their APIs with web search. Google AI Overviews, Gemini, Perplexity and Bing Copilot are not measured automatically in this version. The "check it yourself" mode lets you collect answers from those assistants by hand, and you can import Bing Webmaster Tools' AI report and Search Console exports.
What SEO problems does it find, and what do I get to fix them?
Reach checks the on-page and technical basics search engines care about: titles and meta descriptions, headings, canonical tags, noindex and robots.txt, your XML sitemap, hreflang, image alt text, HTTPS and mixed content, redirects and broken links, orphan and thin pages, and structured data. For each problem the fix pack gives you something to paste or upload: corrected tag snippets with placeholders where only you know the right wording, a generated sitemap.xml and robots.txt built from the pages it crawled, redirect rules for nginx and Apache, and a list of images that need alt text. Reach does not write your copy unless you turn on the optional AI draft with your own key, and it never changes your site.
Will Reach change my website?
No. It only reads public pages. The fix pack is a folder of snippets, files and steps; you or your web person decide what to paste in.
My site is built with JavaScript. Will it work?
By default Reach reads pages the way most crawlers and AI bots do, without running JavaScript, and flags pages whose text only appears after JavaScript runs. Turn on Render JavaScript to also see the rendered page. It uses Chrome or Edge if installed; otherwise it asks before downloading a roughly 100 MB Chromium browser.
Can it re-check my site on a schedule?
You can re-run an audit with one click and see what changed since the last one: issues fixed, new issues and score changes. You can also set a weekly or monthly schedule. Schedules run only while Reach is open (it catches up once when you next open it), use the free checks only, and never run paid AI checks by themselves.
How big a site can it audit?
Up to 500 pages per audit. Sites behind a login, private networks and local addresses are not audited.
Mac and Windows?
Yes: one Mac download for Apple Silicon and Intel, and a Windows 64-bit installer. Neither is signed by Apple or Microsoft yet, so your computer warns you the first time. On a Mac, macOS shows "Answerhound" Not Opened: click Done, not Move to Trash (that button deletes the app). Then open System Settings > Privacy & Security, where macOS may show an Open Anyway button for Answerhound; click it and confirm with Touch ID or your password. On Windows, SmartScreen may show "Windows protected your PC": click More info, then Run anyway. If Windows blocks the installer with no way to continue, email us before changing any security setting.
What do I get as a report?
An on-screen report and a one-file HTML export you can open in any browser, send to someone, or print to PDF. The export carries the Answerhound Reach name; custom branding is not available.
How do updates work?
Reach is a one-time purchase, so updates are supported for the life of the software: new versions are free for as long as we offer and support Answerhound Reach (EULA section 4). In this first version there is no automatic updater; we email you when a new version is ready to download.
How many computers?
One license is for one person on one device at a time (EULA section 1). Replacing your computer? Uninstall Reach from the old one, then install it on the new one and activate it with the same license key.
What if it does not work for my site?
Email hello@jkcreative.store within 14 days of purchase and we refund 90% of what you paid; the 10% covers payment processing, license issuance and support. No reason needed. See the refund policy.